TBC Bank has been recognized with five prestigious awards from The Digital Banker at the Digital CX Awards 2026, reinforcing its position as a leader in digital banking innovation.
At the official awards ceremony, TBC received international recognition across global, regional, and national categories:
- Outstanding Digital CX – Payments (Global) – Best digital payments experience worldwide
- Best Retail Bank for Digital CX (Eastern Europe) – Best digital customer experience in Eastern Europe
- Best Retail Bank for Digital CX (Georgia) – Best digital customer experience in Georgia
- Outstanding Digital CX – Bank Cards (Georgia) – Best digital experience in bank cards in Georgia
- Highly Acclaimed: Best Digital CX – Onboarding – Excellence in customer onboarding experience in TBC’s business mobile banking
This latest international recognition highlights TBC’s continued commitment to enhancing digital experiences for its customers and simplifying everyday financial interactions.
The awards reflect significant progress in accessibility, reliability, and usability of TBC’s digital services. Digital banking has become an integral part of customers’ daily lives, with payments available 24/7 and access to up to 500 services through the mobile banking platform. Transactions can now be completed seamlessly within seconds, with ongoing improvements tailored to user needs.
TBC has also significantly streamlined and accelerated key processes such as mobile banking registration and card issuance, ensuring a faster and more user-friendly experience.
By actively engaging with customers, listening to feedback, and incorporating user needs into product development, TBC continues to set new standards in digital customer experience—earning multiple international accolades along the way.
The Digital Banker is a global financial media and research platform, best known for its banking awards programs, which bring together leading banks and financial institutions from around the world. The official Digital CX Awards 2026 gala ceremony took place in Singapore, where TBC representatives received the awards.
